At this time, LA County Library’s buildings are still closed to the public, and our limited services—including printing—are available for contactless pickup only. We will continue to adapt our services as permitted by Public Health guidelines.

Yes, we ask that you call ahead to verify that your documents were uploaded and are available to print. Staff will confirm over the phone that your print job was sent successfully and will then arrange a time for you to pick up your items.

You’ll need a library card or digital library card in good standing in order to have documents printed. You will also need to visit our Wireless Printing page for the printing link or download the SmartAlec app to print from a mobile device. Once you upload your document you will need to call the library and provide them with your library card number so staff can retrieve your print job from the print station inside the library and arrange a pickup time. Documents will be placed in an envelope for privacy and delivered using Sidewalk Service. Staff will not be able to discuss your print job during the pick-up process so if you have questions or concerns please call the library and speak to staff over the phone.

Printing Pickup is available during the Holds Pickup hours for each library. Please see the list of libraries above for details.

At this time, print jobs can only be picked up at libraries that offer Sidewalk Service.

At this time, this is the only way to provide printing services and follow Public Health distancing guidelines. Your privacy is important to us, and our staff will handle your information in a professional manner as confidentially as they are able. Documents will be placed in an envelope immediately, upon printing. The library cannot be held responsible for any items a customer chooses to print through this service, so if you still have concerns, this may be a service you choose not to use.

In order to keep submitted documents as confidential as possible, we use the SmartAlec app, which automatically converts print files to PDF and deletes them 24 hours after they are uploaded. This automatic process is not available through regular library email accounts, and we will not print documents submitted in this way.

Please call your local library to discuss available options.

Staff cannot discuss printing issues during the pick-up process. Please call the library for reprinting options.

Staff at the library can print items from publicly accessible websites for customers as part of regular library reference service (limit of 10 pages per day). We are, however, unable to print items from personal accounts (such as a customer’s personal email).

Unfortunately, we are currently unable to make copies for customers. If you need multiple copies of a print job, please let staff know when you call. Staff can make multiple copies if it does not exceed 10 pages per day.