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Terms of Payment

Updated March 2026

PLEASE READ THESE TERMS OF PAYMENT CAREFULLY.
IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

Conditions of Payment

These Terms of Payment set forth the terms of the Online Payment System offered to you by LA County Library (“Library”, “LACO”, “County”, “we”, “us” or “our”) with respect to your payment via Library’s website (“Site”). Library will NOT accept payments from any party/individual who is not an authorized user of the credit/debit card utilized or payments from a foreign country that does not support a minimum of 128-bit encryption. By submitting a payment through this Site, you certify that you meet these and all other requirements set forth in these Terms of Payment.

Credit/Debit Card Payments

Credit/debit card payments from credit cards with the American Express, Discover, MasterCard, and VISA card logos and debit cards with the Star, Pulse and NYCE services, are the only types of payment that will be accepted through this Site.

A minimum payment of $3.00 is required to use the Online Payment System. Library does not charge a service fee for use of the Online Payment System and your payment will be labeled LA County Library.

Other Payment Methods

In addition to payments through this Site, payments to LA County Library can also be made by mail or in person at any LA County Library facility.

Other Acceptable Payment Types:

  • Personal Check
  • Bank Check
  • Money Order
  • Traveler’s Check

Payment Date

Your payment is deemed received at the time you select the “Confirm” button, and the system confirms the transaction. A payment is not deemed approved until we provide you with online confirmation of payment.

Transaction Receipt

If a receipt of payment is required, please contact your local LA County Library location.

Cancellation and Refund

All refunds will be processed in accordance with established LA County Library procedures. If subsequent to your online payment you locate your library materials and would like a refund, please go to your local LA County Library location for refund processing. All refund requests where the original payment was made via the Library’s Online Payment System will be refunded to the originating debit/credit card.

If you believe a charge has been erroneously posted to your debit/credit card, you may request an investigation for possible reversal of those charges by contacting LA County Library Finance Division at 562.291.3356 or email your request to Revenue@library.lacounty.gov.

Your Representations

In addition to the representations in the Terms of Use, you represent to us that: (1) the information you provide to us in connection with this Online Payment System will be accurate; (2) you have the right to authorize us to obtain payment from the account designated in your instruction; and (3) no other person’s authorization or action is needed to approve our creation and processing of the payment against your designated account.

Electronic Communications

Any notice or other type of information that is provided to you in connection with this Online Payment System, such as these Terms of Payment, the Terms of Use, Privacy Policy, payment confirmations, amendments, and other payment information (“Communications”), may be sent to you electronically (e.g., by posting the information at this Site, or by sending it to your email address). We will not be obligated to provide any Communication to you in paper form. If you do not agree to electronic Communications, you agree not to use the Online Payment System and should select the “Cancel” button.

In order to use our Online Payment System, you will need a working connection to the Internet from a personal computer. The Online Payment System may not function properly using Web-enabled television, cellular telephone or similar connections. Your Internet browser must be at the latest stable releases of the last two major versions of the following browsers: Google Chrome®, Microsoft Edge®, Mozilla Firefox®, and Safari for Mac®.

Disclaimers; Limitation of Liability

We offer the Online Payment System as a courtesy only. In addition to the disclaimer of warranties included in the Terms of Use, we assume no obligation to ensure that it is available for your use. There may be times when the Online Payment System is unavailable due to system maintenance, outages, or unavailability of Internet Services. All applicable daily fine and fee amounts will continue to accrue.

In addition to the limitation of liability included in the Terms of Use, you agree that for any liability related to the payment, the County is not liable for any amount of damages above the aggregate dollar amount paid by you under this Terms of Payment.

Amendments/Termination

We reserve the right to amend (add to, delete or change) these Terms of Payment and the Online Payment System. We may terminate your use of the Online Payment System at any time, without cause or prior notice.

Entire Agreement

This Terms of Payment, the Terms of Use, and the Privacy Policy constitute the entire agreement between County and you with respect to the Online Payment System.

By accepting these Terms of Payment, you are confirming that: (1) you agree to receive Communications electronically; (2) your computer system meets the requirements set forth above; (3) you are able to access and print or store information presented at this Site; and (4) you agree to this Terms of Payment, which will be deemed to supplement the Terms of Use and Privacy Policy found elsewhere at this Site.

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Downloads and Streaming

Digital Media

With your LA County Library card, you can download or stream eBooks, eAudiobooks, magazines, music, and movies on your computer, tablet, or phone. It's free and you'll never have to worry about overdue fines!

You'll need a library card in good standing and a PIN to access most downloadable & streaming content.

  • ebooks
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Kindle Paperwhite eReader

eReaderBanner

Welcome to a New Way to Read...

Have you walked into a library and wished you could check out more books than you could possibly carry? Check out a Kindle Paperwhite at participating libraries with a collection of titles that you are sure to enjoy. Each Kindle has been loaded with expert-selected books.

You don’t need internet access - all the books are pre-loaded onto the Kindle so you are ready to read.

  • Three week checkout
  • Renew up to 3 times, as long as no one else is waiting
  • Must be 18 or older (or under 18 with parent permission)
  • eBooks cannot be added to this device by user

How do I get one?

  • Visit a participating library to check out or place a hold on a Kindle Paperwhite. Kindles are not sent to other libraries for pick up.
  • Note: Selection of genres varies per library. Click on a library below to see the list of genres.

Library Locations with eReaders

Click on the library to view list of genres available.

Many of our libraries offer enhanced resources, computers, and online services to support your homework needs. Check with your local library!

Family Place

What is Family Place?

A Family Place Library is a center for early childhood information, parent education, emergent literacy, socialization, and family support. Family Place builds on the knowledge that good health, early learning, parent involvement, and supportive communities play a critical role in young children's growth and development. Each Family Place Library features the following core elements:

  • A bright, colorful, and welcoming space for young children and their parents.
  • A collection of books, toys, videos, music, and other materials for babies, toddlers, parents, and service providers
  • Access to resources that emphasize emergent literacy, reading readiness, and parent education.
  • Developmentally appropriate programming, such as baby and toddler storytimes for younger children and their parents.
  • Outreach to new and underserved populations.
  • The Parent-Child Workshop is a five-week workshop featuring local professionals, such as nutritionists, speech and language therapists, and child development experts, who serve as resources for parents.

The first three years of a child's life lay the foundation for learning. Get the tools and resources you need to give your child the best possible start.

Family Place Library Children playing music in Family Place Library

Great! Thank you for sharing your photos with Catalina PhotoShare, a community history project of LA County Library.

Your photos will be reviewed and if they meet the criteria, they will be added to the Catalina PhotoShare online collection.

If you have any questions, please contact: digitalprojects@library.lacounty.gov

Terms of Service and Laptop Library Locations

Laptops in this kiosk can be checked out by customers with a LA County Library card in good standing.  The laptop is due back in the kiosk before the library closes on the same day it is checked out.

If you do not return the laptop to the kiosk on the same day you check it out, your library account will be charged the full replacement cost of the laptop.

When you check out a laptop from this kiosk, you agree to use it within the library only.  If you remove the laptop from the library, you may held criminally responsible for theft of the laptop and/or be charged the full replacement cost of the laptop.

You are responsible for the laptop and you agree that you will reimburse the LA County Library for any damages if the laptop is damaged, lost or stolen while checked out to you.

If you check out a laptop and it is damaged, you will give it to library staff immediately.

You must save to a removable storage device (such as a USB drive) since your work will not be saved to the laptop beyond your current checkout.

LA County Library will not be held responsible for any damage or loss of data or media due to any cause while you are using a laptop from this kiosk.

By using this laptop, you must adhere to the Library’s Acceptable Use Policy. Laptops are available at the following libraries:

A C Bilbrew Library

Artesia Library

Culver City Julian Dixon Library

Clifton M Brakensiek Library

East Los Angeles Library

El Camino Real Library

La Mirada Library

La Puente Library

Leland R Weaver Library

Manhattan Beach Library

Paramount Library

Quartz Hill Library

Sorensen Library

South El Monte Library

South Whittier Library

Temple City Library

View Park Bebe Moore Campbell Library

Walnut Library

West Hollywood Library

Willowbrook Library

Consumer Health Information Program

The Consumer Health Information Program assists the public with medical research by providing information from reliable sources. Customers are invited to use the Norwalk Library collection which consists of books, magazines, videos, and online databases related to health topics. We also provide individualized research services.

Please be aware, we do not provide medical advice, nor are the materials we provide a substitute for a professional medical opinion.

What Can We Do for You?

We can provide you with information on topics such as:

  • Medical conditions or diseases
  • Prescription medications
  • Surgical procedures
  • General physician and hospital information
  • Book and website recommendations for further reading

How to Contact Us

Location: Norwalk Library

Phone: (562) 868-4003

Fax: (562) 868-4065

Email: chips@library.lacounty.gov

Online Resources

Health Databases *

Health & Fitness eBooks and Audiobooks *

LA County Library Californiana Collection

Accessing the Collection

The Californiana Collection is in closed stacks at the Norwalk Library located at 12350 Imperial Hwy, Norwalk, CA 90650.

About the Collection

The Californiana Collection consists of over 24,000 books and over 200 magazine and newspaper titles in paper and on microfilm as well as a collection of state documents including state and county budgets. The goal of this collection is to present a complete picture of the history, culture, environment and artistic expression of the people of California and to some extent, the western United States.

Collection Highlights

  • California Census Schedules from 1850 to 1910
  • Copies of The Alta California newspaper 1849-1891, as well as dozens of other 19th century newspapers from Gold Rush boomtowns, the Owens Valley and San Francisco
  • The Los Angeles Star newspaper 1851-1879
  • City directories dating from the 19th century
  • Official city and county histories from the 19th and 20th centuries
  • Materials on the Donner Party, California water projects, famous California crimes, Hollywood culture, biographies of Californians, pioneer narratives of the early days of California, and histories of the state written over the course of 150 years
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