• All LA County Library locations are closed until further notice. Get more information on Library resources and COVID-19 assistance here.


Housing Updates

I need shelter

Please call 211 or visit 211’s housing assistance online

I am worried about my utility bill

Los Angeles County Public Works: Public Works WILL NOT SHUT OFF OR STOP SERVICES for customers who are delinquent or behind in service or permit payments until this order is lifted. This includes water, sewer and trash pickup services. For any inquires, Public Works’ 24 hours/7 days dispatch number is 800.675.4357.

Southern California Edison: Effective immediately, SCE will suspend disconnections for non-payment. Flexible payment plans for current accounts and past due amounts will be provided for customers who contact SCE and self-identify as being impacted financially by the COVID-19 emergency. Visit Southern California Edison or Clean Power Alliance for more information.

LA Department of Water and Power: LADWP Power and Water Service

LADWP is offering extended payment plans to those affected by COVID-19. Any impacted customer can request a payment plan online at www.ladwp.com  or can make arrangements by calling customer care at 1.800.DIAL.DWP (1.800.342.5397).  LADWP has deferred disconnections for non-payment through the remainder of March.

Southern California Gas Co.: On April 6, 2020, Southern California Gas Co. (SoCalGas) launched their “SoCalGas CAREs” Campaign. The campaign aims to let customers know of their eligibility to qualify for SoCalGas’ assistance program, California Alternate Rates for Energy or CARE, saving them 20 percent on their monthly natural gas bills. The CARE program aids people in paying their utility bills by providing a 20 percent discount on monthly natural gas bills. Customers who have become recently unemployed or who are currently facing financial hardship due to the coronavirus pandemic or for other reasons are encouraged to visit socalgas.com/care, complete the quick online application and find out instantly if they qualify. The CARE online application is available in English, Spanish, Chinese, Korean and Vietnamese. Other customer assistance programs SoCalGas offers include: Gas Assistance Fund. For more information visit socalgas.com/care.

My landlord is threatening to evict me

LA County:

The Los Angeles County Board of Supervisors has issued a moratorium halting all residential and commercial evictions amid the coronavirus outbreak.

Supervisor Hilda Solis said LA County is enacting an emergency moratorium against all residential and commercial evictions through May 31, 2020 in unincorporated areas.

Under the moratorium, tenants would be given up to six months to repay missed rent.

LA City:

LA Mayor Eric Garcetti announced a moratorium on evictions for people unable to pay rent as a result of the crisis. Rent can be deferred, Garcetti said.